Privacy Policy

 

Introduction

Welcome to Kalakaari ("we," "us," "our," or the "Platform"). At Kalakaari, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access or use our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

Information we collect

  1. Personal Information
    • When you create an account or make a purchase on our Platform, we collect information such as your name, email address, postal address, phone number, and payment details.
    • If you choose to communicate with us through customer support or other channels, we may collect the information you provide during such interactions
  2. Non-Personal Information
    • We may collect non-personal information, such as device information, browsing activity, and other technical data that does not directly identify you.
  3. How We Use Your Information

    • Providing and Improving Our Services: We use your personal information to process and fulfil your orders, communicate with you regarding your purchases, and deliver a seamless shopping experience. Your information helps us understand your preferences and improve our Services, including the website layout, product offerings, and customer support.

    • Marketing and Promotional Communication: With your consent, we may use your email address to send you marketing and promotional communications about our products, special offers, or upcoming events. You can opt out of such communications at any time.
    • Fraud Prevention and Security: We use various measures to detect and prevent fraud, unauthorized access, and other security risks.
    • Legal Compliance: We may use and disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.
  4. Information Sharing and Disclosure
    • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in providing the Services, such as payment processors, logistics partners, and IT service providers. These third-party service providers are obligated to handle your information securely and in accordance with this Privacy Policy.
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity or parties involved.
    • Legal Requirements: We may disclose your information when required by law, court order, or other governmental or regulatory authority.
  5. Your Choices and Rights
    • Account Information: You can review and update your account information by logging into your account on the Platform.
    • Marketing Communication: You can opt out of receiving marketing and promotional communications from us by following the instructions provided in the communication or by contacting us at kalakaari.shop@gmail.com
    • Do Not Track Signals: We do not currently respond to "Do Not Track" signals from web browsers. However, you can adjust your browser settings to block cookies or notify you when cookies are being sent.
    • Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or electronic storage method is entirely secure. Therefore, we cannot guarantee the absolute security of your information.
  6. Children's Privacy
    • Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from individuals in this age group. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at kalakaari.shop@gmail.com, and we will promptly delete such information from our records.
  7. Changes to the Privacy Policy: 
    • We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Platform or by other means, as appropriate. Please review this Privacy Policy periodically to stay informed about how we handle your information.
  8. Contact Us
    • If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at kalakaari.shop@gmail.com
  9. Thank you for entrusting Kalakaari with your personal information. We are dedicated to protecting your privacy and providing you with an enjoyable and secure shopping experience.