Store Policy
Shipping policy
- Free shipping on all prepaid orders.
- Once the domestic order is placed, it takes 5 to 7 business days to dispatch after placing the order. Then 4 to 5 business days for it to get delivered.
- So, the estimated time would be 10 to 15 working days. You will receive the tracking details once your order has been shipped.
Return, Refund and Exchange Policy:
- We do not offer returns or exchanges on products that are delivered in the right condition as per the order placed.
- However, if you receive a product that is wrongfully delivered (i.e., it does not match the item in the order confirmation) or if it has a genuine quality/manufacturing defect, we are committed to resolving the issue to your satisfaction.
- In such cases, we offer the following options:
- Full Refund: We will provide a full refund for the product.
- Re-fulfilment: We will replace the product and ensure that the correct item is delivered to you.
- Appropriate Resolution: If you prefer an alternative solution, we are open to discussing other suitable resolutions that meet your needs.
Return Conditions:
- To initiate a return or exchange, please ensure that the product meets the following conditions:
- The product should be returned in its original packaging, without any damage or tampering.
- The product should be well packed to avoid any damage during transit.
- We request you include all the original accessories, tags, labels, and any other items that came with the product.
- Please note that we may not be able to process returns or exchanges if the product is not returned in its original condition or if it is damaged due to inadequate packaging.
We value your trust in our products and services, and we are committed to resolving any issues that may arise with your purchase. If you have any questions or concerns regarding our return and exchange policy, please do not hesitate to contact our customer support team, who will be happy to assist you.
Payment Method
Credit / Debit Cards
PAYPAL
Netbanking