Terms & Conditions

Welcome to Kalakaari.shop ("we," "us," "our," or the "Website"). These Terms and Conditions ("Terms") govern your use of Kalakaari.shop and the services provided by Kalakaari.shop (collectively, the "Services"). By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all the Terms, you may not access or use the Services.

Use of the Website

  1. Eligibility
    • When you create an account or make a purchase on our Platform, we collect information such as your name, email address, postal address, phone number, and payment details.
    • If you choose to communicate with us through customer support or other channels, we may collect the information you provide during such interactions.
  2. Account Creation​
    • In order to access certain features and make purchases on our Website, you may need to create an account. You are responsible for providing accurate and complete information during the account registration process and maintaining the confidentiality of your account login credentials.​
  3. User Conduct​
    • You agree to use Kalakaari.shop for lawful purposes and in compliance with these Terms.
    • You must not engage in any conduct that could harm, interfere with, or disrupt the functioning of the Website or its Services.
    • Any misuse or unauthorized use of the Website may result in termination of your account and/or legal action.
  4. Product Listings and Descriptions​
    • Product Availability: All products listed on Kalakaari.shop are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
    • Product Descriptions​: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that the product descriptions, images, or other content on the Website are error-free or entirely accurate.​
    • Handmade Nature of Products​: Please note that many of our items are handmade, and slight variations in color, size, or design may occur. These variations are part of the charm and uniqueness of handmade crafts​
  5. Ordering and Payments​
    • Order Placement: By placing an order on Kalakaari.shop, you are making an offer to purchase the selected product(s) under these Terms. All orders are subject to acceptance and confirmation by Kalakaari.shop.
    • Price and Payment​: The prices displayed on the Website are in INR and do not include shipping charges or taxes unless stated otherwise.
    • Payments must be made through the payment methods accepted on the Website. By providing your payment information, you represent that you are authorized to use the payment method for the transaction.
    • Order Confirmation​: Once your order is confirmed, you will receive an order confirmation email. Please review the details carefully and contact us immediately if any information is incorrect.​
  6. Shipping and Delivery​
    • Shipping Charges​: Shipping charges will be calculated based on the shipping destination and the weight/size of the ordered products. These charges will be displayed during the checkout process.​
    • Delivery Time​: ​We strive to process and ship orders promptly. The estimated delivery time will be provided during the checkout process and may vary depending on the shipping method and location.
    • Customs and Duties​: For international orders, customers are responsible for any customs duties, taxes, or fees incurred during the importation process. Please check with your local customs office for relevant information.​
  7. Returns and Refunds​
    • Return Policy​: We take great care to ensure the quality of our products. If, however, you receive a damaged or defective item, you may be eligible for a return or exchange. Please refer to our Refund Policy for detailed information.​
  8. Intellectual Property​
    • Ownership​: ​All content on Kalakaari.shop, including but not limited to text, graphics, logos, images, videos, and software, is the property of Kalakaari.shop or its licensors and is protected by copyright and other intellectual property laws.
    • Limited License​: You are granted a limited, non-exclusive, non-transferable license to access and use Kalakaari.shop for personal, non-commercial purposes. Any unauthorized use of the Website or its content may violate applicable laws and intellectual property rights.
  9. Privacy Policy
    • We value your privacy and handle your personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms.​
  10. Limitation of Liability​
    • To the maximum extent permitted by applicable law, Kalakaari.shop and its affiliates shall not be liable for any indirect, incidental, consequential, or exemplary damages arising from your use of the Website or the Services.​
  11. Indemnification​
    • You agree to indemnify and hold harmless Kalakaari.shop, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising out of your breach of these Terms or your use of the Website.​
  12. Governing Law and Jurisdiction​
    • These Terms shall be governed by and construed in accordance with the laws of Haryana. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Haryana.​
  13. Changes to the Terms​
    • We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting on the Website. Your continued use of Kalakaari.shop after such modifications constitutes your acceptance of the updated Terms.​
  14. Contact Us​
    • If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us at
    • Email: kalakaari.shop@gmail.com
    • Postal: 1261, Greenfield Colony, Faridabad - 121003